Aico introduces Platinum Partner initiative to raise installer standards
Iain Hoey
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New UK scheme will identify firms meeting advanced compliance and training criteria
Aico has launched a new recognition programme, the company announced, with the first Platinum Partner to be revealed at Housing 2025 in Manchester from 24 to 26 June.
According to Aico, the Platinum Partner initiative expands on its existing Gold Standard Installer requirements.
The company said the scheme is designed for organisations that meet a set of advanced benchmarks in training, quality management and site collaboration.
It added that the initiative aims to support improved safety compliance and long-term industry partnerships.
The programme applies to the United Kingdom.
Strict criteria required for Platinum Partner status
To qualify, companies must already meet Aico’s Gold Standard Installer requirements and show further evidence of competence and quality assurance.
Aico stated that all Platinum Partners must have installers trained to City & Guilds 2426-01, with at least some members of the leadership team certified.
Other requirements include conducting joint site visits with Aico and clients, attending factory visits, holding ISO 9001 accreditation, and keeping an up-to-date copy of BS 5839 Part 6.
Firms must also demonstrate engagement with corporate social responsibility efforts involving Aico and take part in a yearly sustainability review.
Aico explained that these conditions are intended to ensure consistent quality, safety and transparency in life safety system installations.
Senior leadership and governance engagement required
One of the initiative’s defining features is the expectation that company leadership be actively involved in installation governance.
Aico explained that factory visits are mandatory for senior team members and said that certified training among decision-makers was essential to align organisational culture with compliance goals.
It added that participation from leadership would also improve communication between contractors and housing providers.
The company said this structure allows for ongoing dialogue about best practice and performance.
Aico highlights installer development and sector-wide impact
Steve Trafford, Aico’s sales director, said: “Introducing the Platinum Partner Initiative reflects our ongoing commitment to raising the bar.
“By recognising and supporting organisations that go above and beyond in training and quality, we’re not only promoting excellence but also enhancing safety standards across the industry.
“This is about building long-term partnerships that deliver real value to communities.”
Aico confirmed that the first Platinum Partner will be announced during the Housing 2025 conference in Manchester.
Trafford added: “We want this to set a benchmark that others aspire to.”
Partners to receive resources and collaboration opportunities
Aico said that companies recognised as Platinum Partners will benefit from exclusive resources, additional visibility and opportunities to work strategically with the manufacturer.
The company explained that this includes promotional support and closer alignment in future developments, particularly in the areas of sustainability and compliance.
It stated that the initiative also supports wider customer assurance efforts and aligns with national housing quality targets.
Aico introduces Platinum Partner initiative to raise installer standards: Summary
Aico has launched a new Platinum Partner scheme.
The scheme expands on the company’s existing Gold Standard Installer criteria.
It includes requirements for advanced training, ISO accreditation and collaborative work on sites.
To qualify, firms must hold BS 5839 Part 6, engage in CSR work with Aico, and complete a sustainability review.
Leadership involvement is required through factory visits and training.
The first Platinum Partner will be announced at Housing 2025 in Manchester from 24 to 26 June.
Sales director Steve Trafford said the initiative is intended to raise standards and promote safety across the UK.
Platinum Partners will gain access to exclusive resources and partnership opportunities.
All information in this article is attributed to Aico.