Atlantic Emergency Solutions expands Charlotte service centre for fire departments
Iain Hoey
Share this content
Expansion to support North Carolina fire departments
Pierce Manufacturing has reported that its authorised dealer, Atlantic Emergency Solutions, has completed an expansion of its Charlotte, North Carolina service centre.
According to Pierce Manufacturing, the facility upgrade aims to support the Charlotte Fire Department and other agencies across the region.
The centre is located on Statesville Road in Charlotte.
Pierce Manufacturing said the expansion will provide increased service capacity, more parts availability, and wider support coverage for departments across North Carolina and neighbouring states.
Joe Pack, Chief Executive Officer of Atlantic Emergency Solutions, said: “Our team is committed to keeping fire departments mission-ready.”
He added: “With this expansion, we’re positioned to reduce downtime, enhance service accessibility, and support growing fleets such as the Charlotte Fire Department.”
Facility size and capacity increases
Pierce Manufacturing stated that the Charlotte facility has grown by 9,200 square feet.
It added that the total footprint now stands at 25,200 square feet.
Seven new service bays have been installed to improve maintenance and repair capacity.
The company explained that these bays are intended to reduce turnaround times for essential servicing.
It said the project also included the addition of a sprinkler system.
An updated parts room has been added to the facility.
Service offerings and local access
Pierce Manufacturing reported that the expansion will allow for improved local access to services.
It stated that the centre will provide local pickup and delivery of fire apparatus to stations across the region.
According to the company, this service is intended to reduce the operational burden on fire departments needing vehicle maintenance.
It added that departments will benefit from increased parts availability on-site.
The company said that the location was chosen for its accessibility to regional agencies.
Role as an authorised dealer
Pierce Manufacturing confirmed that Atlantic Emergency Solutions serves as its authorised dealer across a large portion of the eastern United States.
The company listed its coverage areas as Delaware, District of Columbia, Maryland, North Carolina, Virginia, West Virginia, Kentucky and Ohio.
It said the Charlotte facility plays a key role in servicing this territory.
According to Pierce Manufacturing, expansion in this location is intended to strengthen regional support infrastructure.
The company added that service centres such as Charlotte are critical to maintaining fleet readiness for fire departments.
Regional impact for fire agencies
Pierce Manufacturing stated that the Charlotte Fire Department is one of the largest fleets in the region.
It added that the expansion will also benefit smaller municipal and volunteer fire agencies.
The company explained that access to enhanced service capacity can help reduce out-of-service times.
According to Pierce Manufacturing, agencies in neighbouring states may also use the Charlotte facility.
It said that the upgraded centre will help meet the growing demands of expanding fleets.
Relevance for fire and safety professionals
The expansion of the Charlotte service centre represents an increase in available support infrastructure for fire departments in North Carolina and surrounding states.
For fleet managers, this development may translate to faster turnaround on repairs and maintenance, reducing vehicle downtime.
Improved parts availability and local pickup services could help streamline logistical operations for both large metropolitan and smaller volunteer departments.
For safety professionals, the inclusion of a sprinkler system within the service facility reflects the integration of fire protection measures into operational infrastructure.
Atlantic Emergency Solutions expands Charlotte service centre for fire departments: Summary
Pierce Manufacturing reported that its authorised dealer, Atlantic Emergency Solutions, has expanded its Charlotte, North Carolina service centre.
The facility upgrade is designed to support the Charlotte Fire Department and other regional agencies.
The expansion added 9,200 square feet, bringing the total to 25,200 square feet.
Seven new service bays were installed to increase maintenance and repair capacity.
The project included an updated parts room and a sprinkler system.
The centre will provide local pickup and delivery of fire apparatus.
Atlantic Emergency Solutions serves as the authorised Pierce dealer for eight eastern US jurisdictions.
The company said the expansion is aimed at improving service accessibility and fleet readiness for fire departments.