BESA announces first Chief Operating Officer

The Building Engineering Services Association (BESA) has appointed Tony Gilbert as its first chief operating officer.

According to BESA, Gilbert began his role at the start of 2025 after serving as a consultant to the organisation since last year.

BESA’s chief executive officer, David Frise, said: “Tony brings enormous experience and vision to the Association and has already played a key role in our strategic review and re-organisation.”

Tony Gilbert’s background in management and consultancy

Tony Gilbert previously worked with illumini consulting for 15 years, specialising in organisational change and growth strategies.

His clients included high-profile organisations such as Airbus, Rolls-Royce, BAE, the Ministry of Justice, and the Medicines & Healthcare products Regulatory Authority (MHRA).

Before that, he held the role of group technology director at France Telecom – Orange and established his own consultancy in 1993.

Strategic focus of the new role

David Frise commented on the importance of this appointment: “We are delighted that he has now agreed to join us full-time to guide us through the next vital stage as we put our plans into action.”

Tony Gilbert expressed his aspirations: “It has been a real privilege to work closely with the staff and membership of this historic and forward-looking trade body as it re-sets for an exciting and challenging new era in building services technology and practices.”

Challenges and opportunities for the sector

Gilbert highlighted the issues currently facing the sector, including skills shortages, difficult trading conditions, and rapid technological changes.

He added: “Our members and their clients are facing an unprecedented range of challenges, alongside significant business opportunities such as the rapid deployment of digital technology and an urgent drive towards decarbonisation of the built environment.”

“The Association’s leadership has been working flat out to ensure members have the information, tools and support they need to, not just survive, but thrive in this new environment,” Gilbert stated.

BESA names Tony Gilbert as first COO during major strategic changes: Summary

The Building Engineering Services Association (BESA) has appointed Tony Gilbert as its first chief operating officer, beginning in January 2025.

Gilbert, who previously worked as a consultant for BESA, brings extensive experience in management and organisational change, including roles at illumini consulting and France Telecom – Orange.

The appointment comes as part of BESA’s broader strategic transformation to address challenges such as skills shortages and decarbonisation while leveraging opportunities in digital technology.

BESA’s CEO, David Frise, described Gilbert as a visionary leader who will play a critical role in advancing the Association’s plans.

Gilbert emphasised the importance of supporting members during this period of rapid change, aiming to equip them to thrive in evolving market conditions.