The Last Word on critical connections with Dejero


Iain Hoey
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Michael Stanton, Director, Americas at Dejero, explains how improved connectivity solutions are supporting fire services during critical operations
How did Dejero get involved in the fire sector?
Our journey began in 2008 when we developed a method to transmit live video over cellular networks.
Over time, we refined our algorithm and shifted focus to providing high-speed, reliable connectivity for public safety.
Recognising the critical need for dependable communication in public safety, we adapted our technology to support sectors like firefighting, where reliable connectivity can make a significant difference.
Our patented Smart Blending TechnologyTM is what sets us apart.
It blends all available IP networks including wired, satellite (GEO, MEO and LEO) and cellular (3G, 4G, 5G, LTE, etc.).
With the ability to combine these diverse networks, from diverse carriers, we can provide a reliable and high-bandwidth connection, even in challenging environments.
How does Dejero enhance communication in fire and safety?
We work closely with law enforcement and fire agencies to enhance communication capabilities and provide additional life safety technologies such as telemedicine, and live drone video.
For instance, we provide robust connectivity solutions for command vehicles at incident sites.
These vehicles serve as mobile command centres, and reliable communication is essential for coordinating efforts during emergencies.
We also improve fleet connectivity, ensuring vehicles remain connected even in challenging environments ensuring critical data is “always on”.
Additionally, we’ve collaborated with 911 call centres to strengthen their infrastructure.
What developments improve data and video transmission?
Our GateWay product line is a significant development.
It combines multiple cellular connections, satellite, and Wi-Fi from diverse service providers into a single, unified network—what we call a ‘network of networks.’ This approach leverages the strengths of each connection to provide better throughput, lower latency, and increased reliability.
For video transmission, we’ve assisted drone teams in sending live footage from remote locations and during rescue operations from confined spaces, where it would otherwise be impossible to get ‘eyes-on’.
In aerial firefighting, drones equipped with our EnGo mobile video transmitter can send real-time visuals back to command centres, helping incident commanders make informed decisions.
We’ve also supported data transmission from unmanned ground vehicles, bodycams and remote sensors.
What communication challenges do you address in fire operations?
Real-time data-driven wildfire applications that can help predict wildfire behaviour.
Fire services rely on real-time GIS data, GPS information, and details like hydrant locations to make informed decisions.
However, transmitting this data reliably can be challenging, especially in remote areas or during disasters when networks are compromised.
Our technology provides dependable connectivity even under these conditions.
What are your future plans for the fire sector?
We plan to enhance our technology to provide even more reliable connectivity, support emerging applications, and enable real-time video sharing.
Our ultimate goal in the fire sector is to empower professionals with the tools they need to make informed decisions, improve response times, and enhance overall effectiveness during emergencies.