Everbridge launches crisis management app


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Everbridge, Inc. have announced the launch of its new crisis management app, ManageBridge. The app includes enhanced crisis management and reporting features that allow organisations to effectively anticipate and respond to natural, manmade and digital critical events in real time from a mobile device.

The ManageBridge App represents a significant advancement in technology and user experience. Dispatchers and incident managers can use the app to more effectively orchestrate incident resolution and communication with senior management and technical teams, including scheduling on-call personnel, rapidly communicating with responders, conducting analysis to improve the response for future critical events and more.

“Everbridge’s latest ManageBridge App allows our business, healthcare and government customers to more seamlessly manage a crisis from their mobile devices, when every second counts,” said Ajay Nigam, Chief Product Officer at Everbridge. “The enhanced app makes Everbridge’s core critical event management capabilities even more accessible to those in charge of disaster response for their organization.”

The new ManageBridge App offers the following new features:

  • Crisis Management capabilities enabling teams to manage a critical event completely on the mobile device with oversight on task lists, incidents, documents, notes, and event updates
  • Reports to surface details on notification delivery, safety events, and incident response
  • Inbox to view real-time updates from contacts who trigger Safety Connection functionality such as SOS, Check-in, Safe Corridor, and more

“Technologies to support employees working from home and to stay safely connected were pioneered by Everbridge – because critical events can happen anywhere, and they need to get managed rapidly,” said John Maeda, Chief Experience Officer at Everbridge. “Our next generation, state-of-the-art mobile app lets responders easily manage the entire lifecycle of critical events securely from their pocket or purse anytime and anywhere.”

Available through both the Apple App Store and Google Play, ManageBridge brings the same set of rich communication features available in Mass Notification to administrators who frequently use smartphones and tablets. The free, native mobile application is available to Everbridge clients, providing them with more control than ever before over their critical communications.

“In today’s remote environment, the ability to initiate standard operating procedures, response protocols and emergency notifications anywhere using your smart phone or tablet enables organizations to be ever resilient, nimble and efficient to best manage a crisis,” said David Metcalfe, CEO at independent analyst firm Verdantix.

The new ManageBridge App follows close on the heels of other Everbridge product news. In January 2021, Everbridge launchedCOVID-19 Shield™: Vaccine Distribution, an extension to its CEM platform supporting the full spectrum of organizations that develop, manufacture, transport, distribute, regulate, and administer the coronavirus vaccine.

The offering also provides governments with a single, unified platform to expedite vaccine coordination, communication and distribution for residents. With Everbridge’s COVID-19 Shield™: Vaccine Distribution, customers gain capabilities to: coordinate the number of residents or employees who have been vaccinated, manage population density and access to office buildings based on vaccination status, and receive timely alerts when someone report signs of illness so they can quickly respond to safeguard the community.

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