Strengthening partnership between Kentec and Mercury Security

Kentec Electronics, a leader in life safety solutions, and Mercury Security Distribution, a top provider of fire detection technology in Ireland, have elevated their partnership.

Mercury Security Distribution has become the first Irish company to be part of Kentec’s Authorised Distributors Plus (KAD+) programme.

This new status follows over a year of Mercury being a Kentec Authorised Distributor, enhancing their service capabilities with advanced products like Taktis and K-Mesh.

Conor O’Donovan, Managing Director of Mercury Security Distribution, emphasised the importance of customer satisfaction and the value this advancement brings to their service and support capabilities.

KAD+ programme and its impact

The KAD+ programme assembles a global network of fire safety specialists known for their profound expertise in Kentec’s products and solutions.

Members of this elite group, distinguished by the KAD+ logo, assure immediate access to the entire Kentec range for installers and end users, with expedited delivery.

Kevin O’Connell, Commercial Director at Mercury Security Distribution, highlighted their role in offering solutions and technical support for various projects, including Ireland’s major buildings.

He noted that KAD+ status is a testament to their product knowledge and expertise in delivering sophisticated fire safety solutions.

Training and customer benefits

Mercury Security Distribution’s technical team has undergone comprehensive training from Kentec, ensuring in-depth knowledge of Kentec’s products, including the Taktis fire alarm panel and K-Mesh wireless system.

This training enables them to provide reliable and prompt service across Ireland, backed by Kentec’s extensive resources.

Johnny Martin, Business Development Manager at Kentec, welcomed Mercury Security Distribution to the KAD+ programme, reflecting on the shared ethos of both companies and the commitment to customer-first approaches.

IFSJ Comment

The advancement of Mercury Security Distribution to Kentec Electronics’ KAD+ status in Ireland marks a significant step in enhancing fire safety technology access and expertise.

It signifies a strong collaboration aimed at setting new industry standards and ensuring high levels of safety and customer satisfaction.