New leadership role announced

Serco has officially announced the promotion of Teren Tan to the position of Head of Emergency Services for the Middle East, marking a strategic expansion of its emergency services operations.

Tan’s new role encompasses overseeing strategic growth and compliance across Serco’s comprehensive emergency services operations, supported by a team of over 200 professionals.

Background and expertise

Teren Tan’s journey to this pivotal role began with his induction into Serco in 2020, following a distinguished 14-year career with the Australian Defence Force, where he significantly contributed to emergency services.

His extensive experience and leadership qualities, particularly in driving improvement initiatives and major acquisition programs, have positioned him as a key figure in Serco’s ongoing success and expansion in emergency services across the Middle East.

Strategic vision and future plans

In his statement, Tan expressed his enthusiasm for contributing to Serco’s vision and the future enhancement of emergency services offerings.

He emphasized the importance of training national talent, a commitment that aligns with his passion for operational excellence and safety improvements.

Samantha Rowles, Operations Director – Transport, Serco Middle East, commended Tan’s talent and his instrumental role in Serco’s achievements, underscoring his suitability for this challenging and influential position.

Expanding Serco’s impact

The establishment of Teren Tan’s role within Serco signifies a notable milestone in the company’s growth trajectory in emergency services.

Currently operating across five projects in Saudi Arabia’s giga cities and the UAE, and having established the Middle East division of its International Fire Training Centre (IFTC) in 2021, Serco is set to continue its contribution to FRS training for various international and regional airports in the Middle East.

IFSJ Comment

The promotion of Teren Tan to Head of Emergency Services at Serco Middle East is a testament to Serco’s commitment to leadership and excellence in the realm of emergency services.

Tan’s extensive background and strategic vision are set to drive significant advancements in emergency preparedness and response across the region.

As Serco expands its footprint in emergency services, Tan’s leadership is expected to play a crucial role in shaping a safer future for citizens and residents in the Middle East.